At The Empow-Her® Collective, your privacy matters.

This Privacy Notice explains how we collect, use, store and protect your personal data when you interact with our website, download our research, join our mailing list, attend our events or enquire about our services.

1. Who we are

The Empow-Her® Collective is a shared leadership and research brand founded by Nicky Lowe, Clare Radford and Harri Demetrios. The Empow-Her® trademark is owned by Luminate Group.

For the purposes of UK data protection law, Luminate Group is the data controller for personal information collected through The Empow-Her® Collective website, report downloads, mailing list and related communications. Luminate Group is registered with the Information Commissioner’s Office (ICO).

If you have any questions about how your data is used, please contact hello@empowhercollective.co.uk.

2. What personal data we collect

When you interact with The Empow-Her® Collective, we may collect:

• your name
• email address
• job title
• organisation
• whether you are engaging with us as an individual or on behalf of an organisation
• information you provide when you contact us or reply to our emails
• information about events, coaching, programmes or services you are interested in
• information about how you interact with our website and emails, such as email opens and link clicks, where this functionality is enabled

We do not actively collect special category personal data through our standard website forms. If you choose to share sensitive personal information with us directly, we will only use it where it is relevant and appropriate to the purpose for which you provided it.

3. How we use your data

We may use your personal data to:

• send you research, reports or resources you have requested
• provide related follow-up information or briefings
• respond to enquiries
• manage registrations for events, briefings or programmes
• provide information about coaching, leadership development, community opportunities or organisational services
• tailor communications according to whether you are engaging with us as an individual or on behalf of an organisation
• understand how people engage with our research and communications
• improve our website, content and services
• send marketing communications where we have an appropriate lawful basis to do so
• fulfil legal, regulatory or contractual obligations

We do not sell your personal data.

4. Downloading our research

When you download a report such as Blocked by Design, we collect the information you provide through the download form. We use this information to send you:

• the report you requested
• the relevant follow-up briefing
• a short sequence of emails related to the research and its findings

Where relevant, we may tailor this follow-up depending on whether you have told us you are downloading the report as an individual or on behalf of an organisation.

If you choose to receive broader or ongoing marketing from The Empow-Her® Collective, we may also contact you about future research, events, programmes, community opportunities and ways to work with us. You can unsubscribe from marketing communications at any time.

5. Marketing communications

Where you have chosen to hear from us, we may send you information about:

• new research and insights
• events and research briefings
• The Empow-Her® Collective community opportunities
• leadership circles and retreats
• coaching and development opportunities
• organisational services and diagnostics

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting hello@empowhercollective.co.uk.

If you unsubscribe, we may retain a minimal record of your email address so that we can respect your preference and make sure you are not contacted again unintentionally.

6. Our lawful basis for using your data

Under UK data protection law, we need a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Consent

Where you have actively chosen to receive marketing communications from us.

Contract or steps before entering into a contract

Where you contact us about a service or ask us to provide something to you.

Legitimate interests

Where it is reasonably necessary for us to operate The Empow-Her® Collective, respond to enquiries, understand engagement with our research, improve our work or communicate appropriately with business contacts.

Legal obligation

Where we need to process information to comply with the law.

7. How we store and protect your data

We use trusted digital platforms to manage our website, email communications and services. These include:

• MailerLite, used to manage report downloads, email subscriptions and automated email communications
• Website and hosting providers, used to operate and maintain The Empow-Her® Collective website

We may also use booking, event, analytics or administrative platforms where relevant. We take reasonable steps to ensure that the providers we use have appropriate data protection and security measures in place.

8. Who has access to your data

Access to personal information is limited to those who need it to operate The Empow-Her® Collective and respond to enquiries. This may include:

• Nicky Lowe
• Clare Radford
• Harri Demetrios
• authorised administrative or technical support
• trusted technology providers acting on our behalf

Where someone contacts us specifically about working with one of the founders or their individual business, relevant information may be shared with that person or business so that they can respond to the enquiry.

We will not routinely share The Empow-Her® Collective mailing list with the founders’ individual businesses for their own separate marketing purposes.

9. International data transfers

Some of the technology providers we use may process or store data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Data retention

We keep personal data only for as long as it is reasonably necessary for the purpose for which it was collected. For example:

• mailing-list information may be retained while you remain subscribed
• enquiry information may be retained while we are responding to or maintaining a relationship with you
• information relating to services or contracts may be retained where necessary for business, legal or contractual purposes
• unsubscribe information may be retained so that we can continue to respect your preference

We periodically review the information we hold and delete or anonymise information that is no longer required.

11. Your rights

Under UK GDPR, you may have the right to:

• access the personal data we hold about you
• request correction of inaccurate information
• request deletion of your information
• object to or restrict processing
• withdraw consent at any time where we rely on consent
• object to the use of your data for direct marketing
• request transfer of your information in certain circumstances
• lodge a complaint with the Information Commissioner’s Office

If you wish to exercise any of these rights or have questions about how your data is used, please contact hello@empowhercollective.co.uk.

12. Cookies and website analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use it and improve the user experience. Where consent is required for non-essential cookies or tracking technologies, we will ask for your consent before using them.

Further information can be found in our Cookie Policy or cookie settings.

13. Children and age restrictions

The Empow-Her® Collective is intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete it.

14. Updates to this notice

We may update this Privacy Notice from time to time to reflect changes to our services, systems or legal requirements. The latest version will always be available on The Empow-Her® Collective website.